NetSuite Review

flag Simple & easy to use platform
  • Customizable workflows & reports

  • 24/7 customer support

  • Universal data across enterprises

  • Print checks locally

Pros & Cons

  • Very easy to use
  • Flexibility and customization
  • Well-respected company with a long track record
  • Covers different jurisdictions
  • No transparent pricing
  • Can be expensive for smaller businesses
  • Training often needed

Plans & Pricing

The pricing and plans as part of NetSuite SuitePeople are going to be tailored towards the specific needs of each customer. Therefore, you will not find any flat-rate pricing package. Some of the variables that will be considered when making up your plan include necessary add-ons, ERP configuration, contract length, and the total number of users. The specific package you will be looking at if you just need to sort out payroll and HR is NetSuite SuitePeople. This is the company’s human capital management platform and it will be integrated into the NetSuite ERP. It allows HR workers to streamline the information of employees, conduct onboarding of new employees, as well as managing payroll.

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Overview

NetSuite SuitePeople is an offering that aims to simplify important HR and payroll processes. The company is owned by global cloud software giant Oracle, showcasing its trustworthiness and quality. NetSuite provides a wide range of different useful cloud-based business applications, covering everything from payroll to accounting, CRMs, and ERPs. It has been in business since 1998 and it currently serves over 24,000 customers of varying shapes and sizes. This review will focus on NetSuite’s payroll offering.

Rating

  • "Price"
    7 /10
  • "Features"
    9 /10
  • "Ease of USe"
    8 /10
  • "Help and Support"
    9 /10

Features and Functionality

NetSuite SuitePeople does a lot of things well and it covers a wide range of different applications. There are some key features that make it stand out from many of its competitors that are operating in the space today.

 Simplification

 The payroll system as part of NetSuite SuitePeople makes for an efficient process from start to finish when it comes to processing and managing everything. This means that companies will be able to lower their costs and make sure that payroll is going to be delivered on time and without any issues.

Checks can be printed locally if needed, with NetSuite SuitePeople catering to employees that are based in multiple states. This minimizes potential headaches or mess when you are dealing with different jurisdictions. Finally, you are able to easily deal with the filing of year-end taxes for both contractors and employees.

 Enhanced Employee Experience

 The NetSuite SuitePeople platform makes it much easier for employees to log in to their accounts and make necessary changes. This includes having workers submitting requests to take time off, altering their personal info, finding someone else who works in the company, as well as recognition of a peer. All of this is easily managed through NetSuite SuitePeople.

 All-Encompassing Solution

You have access to all sorts of powerful functions within your organization when it comes to payroll and HR management. All of the workflows will also be customizable and you only have to view reports for what you believe is relevant. The relevant tax calculations will all be completed automatically for you, which takes a lot of stress off your shoulders.

Everything will also be calculated in real-time, so you can quickly view the current situation within the business. Finally, there is the option to complete payroll reversals without having the need to re-enter and detailed data for payroll.

Integrations & Add-ons

NetSuite does not only look after your payroll and HR software needs, it also covers a wide range of other bases. These include extensive financial management tools that allow you to do your bookkeeping and accounts in a seamless fashion. There are also extensive solutions for planning and budgeting, order management, product management, supply chain management, warehouse and fulfillment, and procurement.

It really is a one-stop shop for most of your business needs. Some of these different offerings can be bundled together in order to give you a more cost-effective plan rather than getting each one individually.

Ease of Use

NetSuite SuitePeople is supremely easy to use. Everything is customizable, so you can set up the design as you please. Your employees will be able to quickly and easily sign in if they wish to carry out important functions, such as submitting a request for time off. One of the best aspects of NetSuite SuitePeople is that you don’t have to deal with any frills, everything is clear-cut and free from clutter. Only important and relevant information will be displayed.

Customer Support

One of the great aspects of NetSuite is that you are able to access a free product tour. This means that you can see exactly how the NetSuite SuitePeople offering looks and operates. It gives you a better idea of what you can expect before committing to a subscription.

  • 24/7 Help & Support
    There is 24/7 support for certain severity levels of issues and this level of coverage will vary depending on your plan.
  • Phone Support
    There is a phone number you can call and speak with a dedicated product expert.
  • Live Online Chat
    There is a live chat function available on their website
  • Email
    Send an email to use the live chat function if you need to resolve any issues.
  • Video Tutorials
    There are video tutorials available for users
  • FAQ
    Netsuite
  • Community Forum
    There is a community forum available
  • Blog
    NetSuite has a blog containing information about their products and how to use them

Final Word

For those people who are looking for a payroll and HR platform that performs exactly as promised then NetSuite SuitePeople could be the option for you. You can make this offering as detailed or as simple as you wish thanks to the customization options. With multi-region coverage and easy portal access for employees, this reputable offering ticks nearly every box.

 

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Andrew Omalley>
Andrew Omalley
author

Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics & Finance at university and he has professional qualifications relating to financial advice.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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