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Payroll Services Comparison

Before selecting a payroll services provider, use our comparison tool to evaluate the key features, pricing, and compliance support of leading providers. Compare up to three services by clicking on the icons below to find the best fit for your business.

 

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  • best for Automate taxes + filings
  • free trial Mobile app available
  • best for Flexible & automated
  • free trial Over 740,000+ customers

Price

Full Service Payroll

$40/mo

Price

Pros & Cons

  • Large range of services included in basic cost
  • Customer support fast and courteous
  • Intuitive user interface and functionalities
  • Contractors & employees have same status in system
  • No international service available
  • No auto payroll option

Pros & Cons

  • Provides employee information: pay stubs, W-2, benefits, etc.
  • Easy-to-use platform
  • Custom reports
  • Personal account manager for customers
  • Employees unable to change their e-mail address in portal
  • The app is slow to load at times

Rating

Overall Score 9.3
  • Price 10
  • Comfort 9
  • Features 9
  • Service 9

Rating

Overall Score 8.8
  • Price 8
  • Comfort 8
  • Features 10
  • Service 9

Customer Service

Phone Support

OnPay has phone support available from 9am-8pm ET on weekdays using a toll free number.

Live Online Chat

Live online chat available from 9am-8pm ET on weekdays.

Email

Available between 7am-8pm ET on weekdays + emergency response to emails on weekends

Customer Service

Phone Support

Phone support is available to all customers 24/7. 

Live Online Chat

Live chat is also available to all customers and maintains short wait times. 

Email

Email is available and is especially useful when the issue isn’t an emergency.

Final Word

When a small business is considering using payroll software, the cost-benefit is a top concern. There is no doubt that OnPay provides a product which is both easy to operate and understand. The all-included, one tier pricing is also a huge advantage for owners/managers who understand the importance of payroll information and tasks but don’t want get to that level of drilldown of which features will cost them more money. No less important; the highly responsive customer support and extensive knowledge center gives OnPay users the backing they need whenever they run into problems.

All in all, OnPay provides the tools small businesses need to handle their payroll responsibilities easily and efficiently at a very reasonable cost.

Final Word

Paychex is an old player in the payroll services space with the infrastructure and services to prove it. It combines multiple services like benefits administration, time tracking, business insurance, employee recruitment, onboarding, and automated payroll taxes into one. On top of the solid feature set, you’re paired with an account representative that makes sure you get the most out of Paychex.

The integration marketplace picks up where Paychex leaves off and allows you to connect with the other tools in your business stack. The entry-level plan is reasonably priced for small businesses but the Flex Select and Flex Enterprise can get expensive fairly quickly. This is even more apparent if you take advantage of the add-ons available. Paychex is the ideal tool for you if you want to manage everything related to payroll and human resources in one place and don’t mind paying a bit more for advanced features and dedicated support.