BambooHR
Written by
Augustine Ojeh
About the brand
BambooHR is a US-based software company established in 2008 by Ryan Sanders and Ben Peterson, headquartered in Lindon, Utah. With over 1,000 employees and serving over 26,000 companies across 50 countries, BambooHR is dedicated to assisting small and medium-sized businesses by simplifying HR tasks and freeing up time for more important aspects of business building and personal rejuvenation. Additionally, BambooHR offers a robust payroll solution, further streamlining HR and p...ayroll management for its users. Read more
8.0
Price
9.0
Ease of use
8.0
Features
8.0
Service
8.3
Overall
Our Verdict
Despite its user-friendly interface and comprehensive HR management capabilities, BambooHR’s payroll processing is an additional cost for businesses when using their software. Although its per-user pricing structure is affordable and it offers a wide range of integrations, it’s important to keep in mind that payroll processing will require an additional investment. Regardless, BambooHR is still a strong recommendation for small and medium-sized businesses due to its ease of use and versatility, making it a valuable tool for founders, project managers, HR executives, and employees alike.
Pros
- Flexible pay schedules
- One system for employees
- Handles all tax filing requirements
Cons
- No expense management app
Plans & Pricing
BambooHR offers two main plans, each with optional add-ons (such as payroll) for further enhancement. Overall, the two plans offer a decent service for small businesses, but they have different features that could influence the choice of your payroll plan. Both plans offer live human chat and email support. You can also reach them via phone and access weekly customer success webinars that teach you how to get the most out of your plans.
Payroll is available as an add-on that seamlessly integrates with your HR tasks. Time tracking, time off, and benefits flow directly into payroll, eliminating double data entry. It handles all federal, state, and local taxes for U.S. employees, ensuring accurate and compliant filings. With instant access to standard reports, you can easily evaluate payroll data and set access levels for leaders. The platform also improves employee experience with easy access to pay stubs and updates via their BambooHR profile or mobile app. For employees with multiple roles, BambooHR simplifies payroll with custom project pay rates and automatic data integration.
Core
This plan offers a comprehensive HR toolkit covering data management, benefits tracking, and employee records with customizable fields, document storage, and mobile access. It streamlines time-off management, onboarding, and offboarding processes while enhancing employee experience through surveys and advanced analytics. The plan also supports hiring with an Applicant Tracking System, automated emails, job boards, and mobile tools. Reporting features include standard, custom, and ACA reporting, ensuring complete HR oversight from hiring to employee engagement.
Pro
This plan has all the features from the previous plan but also includes 360 feedback, customizable assessment templates, automated reminders, and goal tracking. It supports multiple review cycles, peer feedback, and offers mobile and double-blind assessments, all with pre-built reporting and segmentation by employee type.
The Employee Community features enhance engagement with a community feed widget, customizable groups, company events, and an event calendar. Employees can participate in polls, receive email notifications, and access post analytics. The plan also integrates with Slack and allows for post attachments, scheduling, and read confirmations, ensuring a connected and informed workforce.
In-depth review
Features and Functionality
Payroll Processing
BambooHR’s payroll processing feature streamlines the entire payroll process, from calculating salaries and deductions to making direct deposits and filing taxes. This automation eliminates the need for manual data entry, reducing the risk of errors and saving businesses time and effort.
With BambooHR’s payroll processing, businesses can easily manage payroll for their employees, ensuring accurate and timely payroll processing and payments. The feature integrates with the employee database, allowing for seamless and efficient payroll management, and it also provides businesses with a range of flexible payroll options, including custom earnings and deductions, check printing, and garnishment processing. Additionally, BambooHR’s payroll processing feature is designed to meet compliance requirements, ensuring that businesses remain compliant with local and federal regulations.
Time and Attendance Tracking
The feature integrates with the employee database, allowing employees to log their time and attendance directly from the platform, eliminating the need for manual data entry. This makes it easy for businesses to track and manage employee schedules, approve time off requests, and monitor attendance in real-time.
BambooHR also provides businesses with advanced scheduling capabilities, including shift scheduling, time tracking, and time off accruals. Additionally, the time and attendance tracking feature provides businesses with the ability to generate detailed reports and analytics, allowing them to gain insights into employee attendance patterns, approve time off requests, and manage schedules effectively.
BambooHR provides businesses with real-time data and insights through its reporting and analytics features, allowing them to track key HR metrics and make informed decisions.
Integrations & Add-ons
BambooHR launched its app marketplace in 2017 for developers to create and sell add-on apps that can make HR management even easier for users. So far, the marketplace now boasts over 1,300 applications that work seamlessly with BambooHR software. However, with the BambooHR API, some integrations are worthy of note.
Payroll
BambooHR’s API and app marketplace allow integrations with several payroll service providers. Even though it offers its own payroll service to its users, it leaves the floor open to those that prefer to stick with a previously trusted provider through app integrations.
Benefit administration
You can administer and manage employee benefits in real time with app integration on BambooHR. It allows integration with Ease, Maxwell Health, and even Paychex’s Benetrac.
Performance management
You can also track and manage your employees’ performances with the several apps that BambooHR integrates with. Most of these apps provide customizable performance tracking frameworks that HR managers can use to set performance goals for employees and keep track. Considering how important individual employee performance is to a company’s growth, this integration is hard to pass.
Ease of Use
One of BambooHR’s unique selling propositions is its ease of use. The setup process is as simple as they get. The company offers a 7-day free trial period. However, this trial starts as a demo to help you understand how it works. The entire system is prefilled with random data when you sign up. You can choose to keep navigating in Demo mode or clear all prefilled data to replace them with yours. However, after the 7-day trial period elapses, you might lose all the information you provided. Therefore, it’s best to back up your data somewhere else before you make the final step to sign up. Regarding the interface, I find it really intuitive and easy to use. The designs are simple and not overwhelming. So, you don’t have to worry about confusing UX.
Customer Service
BambooHR’s customer support is available 24/7, ensuring that customers can get the help they need, whenever they need it. The company’s support team provides customers with personalized, one-on-one assistance, offering guidance on best practices and helping customers get the most out of their BambooHR experience.
Additionally, BambooHR offers a variety of support resources, including knowledge base articles, webinars, and live support chat, to ensure that customers can find the help they need quickly and easily. With its commitment to excellent customer support, BambooHR has earned a reputation as a company that truly cares about its customers.
Phone Support
BambooHR provides 24/7 phone support, accessed through two phone numbers. One of these numbers is toll-free while the other is not.
You can reach out to the BambooHR support team via email by filling out a form on its contact page.
User Reviews
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Write a reviewAugustine Ojeh
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
8.0
Price
9.0
Ease of use
8.0
Features
8.0
Service
8.3
Overall
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