BambooHR Review

flag All-in-one payroll software
  • Over 130+ seamless app integrations

  • 24/7 Award-winning support

  • Built for small-medium business

  • Easy to use software

Pros & Cons

  • Flexible pay schedules
  • One system for employees
  • Handles all tax filing requirements
  • No expense management app

Plans & Pricing

BambooHR offers two paid pricing plans. Overall, the two plans offer a decent service for small businesses, but they have different features that could influence the choice of your payroll plan.

Essential Plan:

This plan is designed for small businesses and start-ups. Although you require a quote request to get an actual price for this package, a majority of users have reported that it starts from $19.95 per employee per month. BambooHR offers discounts on quantity. So, if you have a large number of employees, the cost could be lower.

Advantage Plan:

The Advantage Plan is designed for growing businesses. This plan also includes a dedicated payroll specialist to ensure smooth and efficient payroll operations. Like the Essential Plan, the Advantage Plan requires a quote request. However, users have reported paying as much as $49.95 per employee per month on the Advantage Plan.

It also offers add-ons for payroll, performance management and time-tracking features at an additional cost available in their app marketplace.

$19.95 /mo/user
$49.95 /mo/user


BambooHR is a US-based software company established in 2008 by Ryan Sanders and Ben Peterson, headquartered in Lindon, Utah. With over 1,000 employees and serving over 26,000 companies across 50 countries, BambooHR is dedicated to assisting small and medium-sized businesses by simplifying HR tasks and freeing up time for more important aspects of business building and personal rejuvenation. Additionally, BambooHR offers a robust payroll solution, further streamlining HR and payroll management for its users.


  • "Price"
    8 /10
  • "Features"
    8 /10
  • "Ease of USe"
    9 /10
  • "Help and Support"
    8 /10

Features and Functionality

Payroll Processing

BambooHR’s payroll processing feature streamlines the entire payroll process, from calculating salaries and deductions to making direct deposits and filing taxes. This automation eliminates the need for manual data entry, reducing the risk of errors and saving businesses time and effort.

With BambooHR’s payroll processing, businesses can easily manage payroll for their employees, ensuring accurate and timely payroll processing and payments. The feature integrates with the employee database, allowing for seamless and efficient payroll management, and it also provides businesses with a range of flexible payroll options, including custom earnings and deductions, check printing, and garnishment processing. Additionally, BambooHR’s payroll processing feature is designed to meet compliance requirements, ensuring that businesses remain compliant with local and federal regulations.

Time and Attendance Tracking

The feature integrates with the employee database, allowing employees to log their time and attendance directly from the platform, eliminating the need for manual data entry. This makes it easy for businesses to track and manage employee schedules, approve time off requests, and monitor attendance in real time.

BambooHR also provides businesses with advanced scheduling capabilities, including shift scheduling, time tracking, and time off accruals. Additionally, the time and attendance tracking feature provide businesses with the ability to generate detailed reports and analytics, allowing them to gain insights into employee attendance patterns, approve time off requests, and manage schedules effectively. /h3>

BambooHR provides businesses with real-time data and insights through its reporting and analytics features, allowing them to track key HR metrics and make informed decisions.

Integrations & Add-ons

BambooHR launched its app marketplace in 2017 for developers to create and sell add-on apps that can make HR management even easier for users. So far, the marketplace now boasts over 1,300 applications that work seamlessly with BambooHR software. However, with the BambooHR API, some integrations are worthy of note.


BambooHR’s API and app marketplace allow integrations with several payroll service providers. Even though it offers its own payroll service to its users, it leaves the floor open to those that prefer to stick with a previously trusted provider through app integrations.

Benefit administration

You can administer and manage employee benefits in real time with app integration on BambooHR. It allows integration with Ease, Maxwell Health, and even Paychex’s Benetrac.

Performance management

You can also track and manage your employees’ performances with the several apps that BambooHR integrates with. Most of these apps provide customizable performance tracking frameworks that HR managers can use to set performance goals for employees and keep track. Considering how important individual employee performance is to a company’s growth, this integration is hard to pass.

Ease of Use

One of BambooHR’s unique selling propositions is its ease of use. The setup process is as simple as they get. The company offers a 7-day free trial period. However, this trial starts as a demo to help you understand how it works. The entire system is prefilled with random data when you sign up. You can choose to keep navigating in Demo mode or clear all prefilled data to replace them with yours. However, after the 7-day trial period elapses, you might lose all the information you provided. Therefore, it’s best to back up your data somewhere else before you make the final step to sign up. Regarding the interface, I find it really intuitive and easy to use. The designs are simple and not overwhelming. So, you don’t have to worry about confusing UX.

Customer Support

BambooHR’s customer support is available 24/7, ensuring that customers can get the help they need, whenever they need it. The company’s support team provides customers with personalized, one-on-one assistance, offering guidance on best practices and helping customers get the most out of their BambooHR experience.

Additionally, BambooHR offers a variety of support resources, including knowledge base articles, webinars, and live support chat, to ensure that customers can find the help they need quickly and easily. With its commitment to excellent customer support, BambooHR has earned a reputation as a company that truly cares about its customers.

  • 24/7 Help & Support
    Phone support is available 24/7
  • Phone Support
    BambooHR provides 24/7 phone support, accessed through two phone numbers. One of these numbers is toll-free while the other is not.
  • Email
    You can reach out to the BambooHR support team via email by filling out a form on its contact page.
  • FAQ
    A long list of FAQs provides answers to questions often asked by users. You can quickly skim through to find answers to your questions.
  • Blog
    BambooHR has an elaborate resources page containing how-to guides, explainer videos, and other support content. It’s called the Content Library.

Final Word

Despite its user-friendly interface and comprehensive HR management capabilities, BambooHR’s payroll processing is an additional cost for businesses when using their software. Although its per-user pricing structure is affordable and it offers a wide range of integrations, it’s important to keep in mind that payroll processing will require an additional investment. Regardless, BambooHR is still a strong recommendation for small and medium-sized businesses due to its ease of use and versatility, making it a valuable tool for founders, project managers, HR executives, and employees alike.

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Augustine Ojeh

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