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Payroll Services Comparison

Before selecting a payroll services provider, use our comparison tool to evaluate the key features, pricing, and compliance support of leading providers. Compare up to three services by clicking on the icons below to find the best fit for your business.

 

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  • best for Flexible & automated
  • free trial Over 740,000+ customers
  • best for Unlimited payrolls
  • free trial Automated tax filing

Price

Pros & Cons

  • Provides employee information: pay stubs, W-2, benefits, etc.
  • Easy-to-use platform
  • Custom reports
  • Personal account manager for customers
  • Employees unable to change their e-mail address in portal
  • The app is slow to load at times

Pros & Cons

  • Large integration ecosystem
  • Employee document signing & onboarding
  • Access to HR professionals
  • Gusto Global for international hiring made easy
  • Only works in the United States
  • The contractor system only has basic features

Rating

Overall Score 8.8
  • Price 8
  • Comfort 8
  • Features 10
  • Service 9

Rating

Overall Score 8.5
  • Price 9
  • Comfort 9
  • Features 8
  • Service 8

Customer Service

Phone Support

Phone support is available to all customers 24/7. 

Live Online Chat

Live chat is also available to all customers and maintains short wait times. 

Email

Email is available and is especially useful when the issue isn’t an emergency.

Customer Service

Phone Support

Phone support is available to all customers between 8AM and 3PM PST.

Live Online Chat

Live chat is also available during the same hours as phone support.

Email

Email support is available to all customers and you can expect a reply within a few hours.

Final Word

Paychex is an old player in the payroll services space with the infrastructure and services to prove it. It combines multiple services like benefits administration, time tracking, business insurance, employee recruitment, onboarding, and automated payroll taxes into one. On top of the solid feature set, you’re paired with an account representative that makes sure you get the most out of Paychex.

The integration marketplace picks up where Paychex leaves off and allows you to connect with the other tools in your business stack. The entry-level plan is reasonably priced for small businesses but the Flex Select and Flex Enterprise can get expensive fairly quickly. This is even more apparent if you take advantage of the add-ons available. Paychex is the ideal tool for you if you want to manage everything related to payroll and human resources in one place and don’t mind paying a bit more for advanced features and dedicated support.

Final Word

Gusto is a full-service payroll and HR solution that small and medium businesses can leverage to effectively manage their human capital. It offers an easy-to-use interface that lets you run payroll in minutes instead of hours. In addition to core payroll services, there are multiple add-ons and features that enhance its utility.

These features include benefits administration, employee onboarding, a mobile app for employees, numerous integrations, employee time tracking, and more. Recently recognized with the TrustRadius Buyer’s Choice Award, Gusto stands out as a trusted payroll option backed by real customer feedback. While reasonably priced, add-ons can become costly, so it’s wise to choose carefully. All things considered, it’s a powerful, reliable payroll service that’s user-friendly enough for almost any employee to manage.